{"id":10,"date":"2025-02-26T22:16:02","date_gmt":"2025-02-27T04:16:02","guid":{"rendered":"http:\/\/computecnectonic.com\/?page_id=10"},"modified":"2026-04-28T15:51:53","modified_gmt":"2026-04-28T21:51:53","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/computecnectonic.com\/?page_id=10","title":{"rendered":"Pol\u00edtica de reembolsos y devoluciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3451123 e-flex e-con-boxed e-con e-parent\" data-id=\"3451123\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de583da elementor-widget elementor-widget-text-editor\" data-id=\"de583da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<style>\n.privacidad-container {\n  max-width: 900px;\n  margin: 60px auto;\n  padding: 0 20px;\n  font-family: Arial, sans-serif;\n  color: #444;\n  line-height: 1.7;\n}\n\n.privacidad-container h1 {\n  font-size: 28px !important;\n  margin-bottom: 30px;\n  color: #000;\n  border-bottom: 2px solid #0073ff;\n  padding-bottom: 10px;\n  font-weight: 500;\n}\n\n.privacidad-section {\n  margin-bottom: 30px;\n}\n\n.privacidad-section h2 {\n  font-size: 18px !important;\n  color: #000;\n  margin-bottom: 10px;\n  position: relative;\n  font-weight: 500;\n}\n\n.privacidad-section h2::after {\n  content: \"\";\n  display: block;\n  width: 30px;\n  height: 2px;\n  background: #0073ff;\n  margin-top: 6px;\n}\n\n.privacidad-container p {\n  font-size: 14px !important;\n  margin-bottom: 10px;\n}\n\n.resaltado {\n  font-weight: 600;\n  color: #000;\n}\n\n.importante {\n  border-left: 3px solid #0073ff;\n  padding-left: 12px;\n  margin: 15px 0;\n}\n\n.email {\n  color: #0073ff;\n  font-weight: 600;\n}\n<\/style>\n\n\n<div class=\"privacidad-container\">\n\n<h1>T\u00e9rminos y Condiciones de Devoluci\u00f3n y Reembolso<\/h1>\n\n<div class=\"privacidad-section\">\n<h2>Alcance<\/h2>\n<p>\nLos presentes T\u00e9rminos y Condiciones regulan las pol\u00edticas de devoluci\u00f3n, cambio y garant\u00eda de los productos comercializados por Computecnectonic, empresa especializada en la venta de equipos de c\u00f3mputo reacondicionados.\n<\/p>\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Garant\u00eda<\/h2>\n<p>\nTodos los equipos cuentan con una <span class=\"resaltado\">garant\u00eda de 12 meses<\/span>, cubriendo fallas t\u00e9cnicas no atribuibles al mal uso.\n<\/p>\n\n<p class=\"importante\">\n&#8211; Golpes, ca\u00eddas o uso indebido<br>\n&#8211; Manipulaci\u00f3n por terceros no autorizados<br>\n&#8211; Da\u00f1os por l\u00edquidos o condiciones inadecuadas\n<\/p>\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Condiciones de devoluci\u00f3n<\/h2>\n<p>\nEl cliente podr\u00e1 solicitar una devoluci\u00f3n dentro de los <span class=\"resaltado\">30 d\u00edas posteriores a la compra<\/span>, siempre que:\n<\/p>\n\n<p class=\"importante\">\n&#8211; El producto est\u00e9 en \u00f3ptimas condiciones<br>\n&#8211; Sin signos de mal uso<br>\n&#8211; Con su embalaje original<br>\n&#8211; Con comprobante de compra\n<\/p>\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Modalidad de reembolso<\/h2>\n\n<p class=\"resaltado\">\nComputecnectonic no realiza devoluciones de dinero bajo ninguna circunstancia.\n<\/p>\n\n<p>\nEn caso de aprobaci\u00f3n, el cliente podr\u00e1 acceder \u00fanicamente a:\n<\/p>\n\n<p class=\"importante\">\n&#8211; Cambio por otro equipo de igual o similar valor<br>\n&#8211; Cr\u00e9dito a favor para futuras compras\n<\/p>\n\n<p>\nEl reembolso se realiza exclusivamente en forma f\u00edsica (cambio de producto), sujeto a disponibilidad de stock.\n<\/p>\n\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Productos reacondicionados<\/h2>\n<p>\nLos equipos pueden presentar leves detalles est\u00e9ticos que no afectan su funcionamiento.\n<\/p>\n\n<p>\nEstos detalles <span class=\"resaltado\">no son motivo de devoluci\u00f3n<\/span>.\n<\/p>\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Proceso de devoluci\u00f3n<\/h2>\n<p>\nPara iniciar una solicitud, el cliente deber\u00e1 comunicarse por los canales oficiales.\n<\/p>\n\n<p>\nEl producto ser\u00e1 evaluado por el equipo t\u00e9cnico y se notificar\u00e1 el resultado por correo electr\u00f3nico.\n<\/p>\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Productos no elegibles<\/h2>\n\n<p class=\"importante\">\n&#8211; Productos en oferta o promoci\u00f3n<br>\n&#8211; Tarjetas de regalo<br>\n&#8211; Software o productos digitales\n<\/p>\n\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Env\u00edos<\/h2>\n<p>\nLos costos de env\u00edo por devoluciones corren por cuenta del cliente y no son reembolsables.\n<\/p>\n\n<p>\nSe recomienda utilizar env\u00edos con seguimiento.\n<\/p>\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Direcci\u00f3n de devoluciones<\/h2>\n<p class=\"resaltado\">\nAv. M\u00e9xico 38, San Marcos, Xochimilco\n<\/p>\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Contacto<\/h2>\n<p>\nPara consultas o devoluciones:\n<\/p>\n\n<p class=\"email\">\nventas@computecnectonic.com\n<\/p>\n<\/div>\n\n\n<div class=\"privacidad-section\">\n<h2>Aceptaci\u00f3n<\/h2>\n<p>\nLa compra implica la aceptaci\u00f3n de estos t\u00e9rminos y condiciones.\n<\/p>\n<\/div>\n\n\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos y Condiciones de Devoluci\u00f3n y Reembolso Alcance Los presentes T\u00e9rminos y Condiciones regulan las pol\u00edticas de devoluci\u00f3n, cambio y garant\u00eda de los productos comercializados por Computecnectonic, empresa especializada en la venta de equipos de c\u00f3mputo reacondicionados. Garant\u00eda Todos los equipos cuentan con una garant\u00eda de 12 meses, cubriendo fallas t\u00e9cnicas no atribuibles al mal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"dgwt-wcas-product-suggestion":false},"uagb_author_info":{"display_name":"axel suxo","author_link":"https:\/\/computecnectonic.com\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"T\u00e9rminos y Condiciones de Devoluci\u00f3n y Reembolso Alcance Los presentes T\u00e9rminos y Condiciones regulan las pol\u00edticas de devoluci\u00f3n, cambio y garant\u00eda de los productos comercializados por Computecnectonic, empresa especializada en la venta de equipos de c\u00f3mputo reacondicionados. Garant\u00eda Todos los equipos cuentan con una garant\u00eda de 12 meses, cubriendo fallas t\u00e9cnicas no atribuibles al mal&hellip;","_links":{"self":[{"href":"https:\/\/computecnectonic.com\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/computecnectonic.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/computecnectonic.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/computecnectonic.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/computecnectonic.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":24,"href":"https:\/\/computecnectonic.com\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2772,"href":"https:\/\/computecnectonic.com\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/2772"}],"wp:attachment":[{"href":"https:\/\/computecnectonic.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}